RSA – Checkpoint 10
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Question 1 of 5
1. Question
Which of the following is a key aspect of using a professional manner to encourage customers to drink within appropriate limits?
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Question 2 of 5
2. Question
What should staff do when a customer expresses a desire to continue drinking beyond appropriate limits?
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Question 3 of 5
3. Question
When discussing drink options with customers, what is a professional approach?
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Question 4 of 5
4. Question
Encouraging customers to order non-alcoholic and lower-alcohol alternatives is a responsible and professional approach to alcohol service.
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Question 5 of 5
5. Question
Politely declining a customer’s request for excessive alcohol consumption and explaining the importance of responsible drinking is part of a professional manner.
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